Contact information

Contact Information

If you have any questions about your order, shipping, returns, refunds, products, payments, or our store policies, please contact the Maison Lorrant customer support team.

Store Information

Store Name: Maison Lorrant
Business Registration: United States of America
Website: maisonlorrant.com
Email: support@maisonlorrant.com
Service Area: Worldwide

Customer Support

For customer service inquiries, please contact us by email at:

support@maisonlorrant.com

Our average response time is up to 7 business days. Business days generally run from Monday through Friday, excluding public holidays.

Order Assistance

If your inquiry is related to an existing order, please include your order number, full name, and the email address used during checkout.

For damaged, defective, or incorrect items, please also include clear photos or videos showing the issue whenever possible.

Shipping Questions

For questions regarding shipping, tracking, delayed deliveries, or packages that have not arrived, please contact:

support@maisonlorrant.com

Please include your order number and tracking number, if available.

Returns and Refunds

For return, exchange, or refund requests, please contact us before sending any product back.

Email: support@maisonlorrant.com

Return and refund requests are handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

Privacy Requests

For privacy-related requests, including access, correction, deletion, or other applicable data protection rights, please contact:

support@maisonlorrant.com

Please state clearly in your message that your request concerns privacy or personal data. Privacy requests will be handled within the timeframes required by applicable law.

Business and Legal Inquiries

For business, legal, intellectual property, or compliance-related inquiries, please contact:

support@maisonlorrant.com

Security Notice

For your protection, please do not send passwords, full credit card numbers, banking credentials, or other highly sensitive financial information by email.

Contact Us

Maison Lorrant
United States of America
Website: maisonlorrant.com
Email: support@maisonlorrant.com
Worldwide Customer Support